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Kangwo Power has established a well-respected distributor and service provider network, as well as contracted service engineer training systems in order to improve our services.

We fully respect the local cultures, customs, religions, laws, and environmental policies in the manufacturing and selling processes, and contribute to the local development.

Kangwo's Promise
24-hour consultation
Reply within one hour during business hours
Recommend the ideal solution within 24 hours

One-to-One Service
A customer manager and a products manager will be arranged for each customer. They are asked to provide professional pre-sale consulting, sales in the transaction, and after-sales service. If necessary, they will go to the customer's factory in order to gain a comprehensive understanding of all customer needs.

Customized Products and Solutions
A feasible plan is available according to customer requirements and the applicable fields. We also provide customized services to customers all over the world, including customized manufacturing of brand logos, product appearances, and production to different technical parameters (provided by the customer), as well as adding or optimizing product functions.

Training
Regular training for technical service engineers is done to improve all technical service offered. We invite both distributors and staff of international customers to come visit us, and participate in training. If they can't attend, we also offer a 1 to 2 day remote training session during the sales process, in order to help customers understand both products and related maintenance or troubleshooting needs.

The Warranty Period
Kangwo Power supplies products with maintenance costs covered for a period of 1 year from the shipment date, or 1,000 hours from customer de-bugging if the products have not been damaged from improper use.

If our products reach their expiration date, we also provide life-long maintenance for our engines and generator sets, charging only for replacement parts and a minimum labor cost. The longest drain interval reaches 80,000 kilometers, with valve clearance-free within 80,000-100,000 kilometers. The connecting rod is designed with cracking technology, which provides an excellent reachability, and easy to deactivate spares.

Jiangsu Kangwo Power Technology Co., Ltd

Tel: +86-512-50136676
Fax: +86-512-50136687